The short answer
Storm chasers are out-of-town contractors who follow big storms, sell roofs door to door, then move on. Here’s how to spot one:
- The knock on the door: “Hi, we’re in the neighborhood replacing roofs. We noticed yours might have damage.”
- The “free roof” pitch: it isn’t free. You always owe your deductible, and offering to cover it is insurance fraud.
- Before you sign: check for a real, permanent local office and ask for proof of general liability and workers’ compensation insurance.
- What can go wrong: in 2021 a Valparaiso company signed 600 contracts in Goshen and repaired 40 roofs, according to the lawsuit.
When a big enough storm rolls through Indiana, it’s not just the sound of hail you’ll hear, it’s the knock on your front door. We’ve seen companies from Arkansas, Indianapolis, and even Texas arrive with a large sales force ready to go door to door. They have a big sales force and not enough workforce to build all the roofs they sell, which is where the trouble starts.
What Exactly Is a “Storm Chaser”?
Storm chasers are out-of-town contractors who follow major weather events, hail, wind, tornadoes, moving from one affected area to the next. In the event that we have hail in our local areas: Goshen, Granger, South Bend and the Northern Indiana region, we see them all over going door to door.
They show up within days (sometimes hours) of a storm, offering roof inspections or even door-to-door sales pitches. Their goal is simple: sign as many contracts as possible before moving on to the next state.
Things to watch out for:
- No local address or phone number (sometimes they do have a local number through Google Caller or they may team up with a local company and use their name)
- License plate from another state
- Pushy, limited-time offers
- Promises of “free” roofs or covering your deductible
- Requests for payment up front
- No recent Google reviews or online presence in your area
What Makes a Local Roofer Different?
A true local roofing company is rooted in your community. They don’t disappear after the storm passes, they’ve been serving the same neighborhoods for years.
Here’s what sets them apart:
| Local Roofing Company | Storm Chaser Crew |
| Local office you can visit | No physical office, just a P.O. box or temp rental |
| Licensed and insured in Indiana | Often out-of-state licenses or none at all |
| Transparent contracts and warranties | Vague paperwork or “verbal” promises |
| Uses the same crews year-round | Temporary, untrained subcontractors |
| Offers references and local reviews | No track record or only new reviews |
| Still around years later to service warranties | Vanishes once the job is done |
| Exceptional quality materials | Cheap materials to improve profits |
At Better Way Roofing, we’ve repaired dozens of roofs installed by storm chasers that failed within two years. The pattern is always the same: cheap materials, no flashing, poor ventilation, and zero accountability.
The “Free Roof” Myth
Contractors from out of state come in, going door to door offering a ‘free roof’ upon approval from the insurance company. The truth is that it is not free. The homeowner is always liable to pay their deductible.
Reputable companies will never do this.
Why? Because it’s insurance fraud.
If a roofer offers to “cover your deductible” or “rebate it through upgrades,” that’s illegal in Indiana under insurance code IC 27-4-1-18.
How to Verify a Roofer Before You Sign Anything
- Check Their Physical Address
Google it. Drive by. Make sure it’s a real, permanent office, not a rented UPS mailbox or hotel room. - Ask for Indiana Licensing and Insurance Certificates
They should provide both general liability and workers’ compensation coverage, and you can call to verify them. - Read Their Google Reviews
Look for consistency: reviews spanning several years, local names, and photos of completed work. - Ask About Their Crew
Do they use in-house installers or temporary subcontractors?
Quality companies invest in trained, full-time crews who follow manufacturer standards. - Get Everything in Writing
A transparent contract should include scope of work, materials, material colors and payment schedule, no vague promises. - Ask About Warranty Registration
A legitimate contractor will register your manufacturer warranty with proof, ensuring it’s valid long-term.
Real Indiana Example: The “Gone in 60 Days” Company
Back in 2021, in Goshen, we had a company come in from Valparaiso. They came in and sold many millions of dollars of work. Of 600 contracts signed, only 40 roofs were ever repaired, according to the lawsuit.
Why Choosing Local Protects Your Home (and Wallet)
Choosing a reputable local roofer means:
- Peace of mindwith a reputable contractor serving the local market.
- Stronger warrantiesoften, storm chasers don’t even register the warranty
- Exceptional materialsstorm chasers sell whatever is cheaper for more profit
- Long-term relationshipsyou know who to call in five or ten years.
“Ask for five local references, then actually go see the work and talk to those homeowners yourself. A real local roofer will be glad to give them to you.”
Final Word: Don’t Let the Fix Add to the Damage
When your roof is leaking and/or you notice missing shingles, don’t rush into a quick fix that will give you years of regret or cost you more money in the future.
If you’re not sure who to trust, start with a free, no-pressure inspection from a verified local company like Better Way Roofing. We’ll document damage, show photos, and help you make the right call for your home,whether it’s repair or replacement.
Storm damage? Get a local opinion first
We'll document the damage, show you photos, and help you make the right call, whether that's repair, replacement, or a claim. Free, no pressure.
Get My Free AssessmentNo Pressure, Excellent Installers
Salesman was not pushy. Excellent installers. On time. Friendly. And the roof looks great.
No Surprise Charges at the End
When the job was finished, you would never know they were here. The clean up was fantastic. Best of all, at the completion of the job, there were no surprise additional charges.
They Told Us One Roof Could Wait
We actually had two roofs to be evaluated. One roof had areas of severe granulation loss and was recommended for replacement... The other roof they said could wait 3-5 years.
Kept My Yard Clean
Great communication, didn't try to upsell anything. Professional install, cleaned up the mess and made sure to take precautions to keep my yard clean during the work with tarps and raised dumpsters.
They Answered on Christmas Eve
Super responsive and checked out my roof on Christmas Eve when other companies did not even answer phone. John was an excellent communicator and helped me sort thru what was best for my house.
Fast and Fairly Priced
Fixed our roof in a timely manner, at a very reasonable price.
Last updated: September 13, 2026